Common questions
How do I order?
On an item’s page, tap “Order now”, or add it to the cart, then “Checkout”. Write your name, phone, wilaya and address: no account to create.
We call you to confirm before shipping.
Do I pay online?
No: you pay on delivery, in cash.
Can I open the parcel before paying?
Yes: open and inspect the parcel before paying.
Item damaged, faulty or not what you ordered? Refuse the parcel: you pay nothing.
How much is delivery?
Delivery to 67 wilayas, from 300 DA. Each wilaya’s price and days are on the “Delivery and payment” page.
When does my order ship?
Ordered before 15:00, shipped the same day (Saturday to Thursday, except public holidays).
Are the items new?
Each item’s page says whether it is new, used or refurbished when the shop has said so. Otherwise, ask on WhatsApp.
What warranty?
When an item has a warranty, its page gives it. Nothing there? Ask us on WhatsApp before ordering.
Can I exchange or return an item?
For an exchange or a return, ask us for the terms on WhatsApp before ordering.
How do I track my order?
With its number (BS-…), on the “Track my order” page. The phone that ordered finds its latest orders there.
Can I add an item to my order?
Yes, for 24 hours, as long as the shop has not called you: on the phone that ordered, “Order now”, then “Add it to my order”. Same parcel, no second delivery.
How do I change or cancel my order?
Before it ships, message us on WhatsApp with its number, or say so on the confirmation call.
What do you do with my details?
They are used to confirm and deliver your order. What the shop receives, who sees it and for how long: