Warranty and exchange

Before you pay

You pay on delivery. Open and inspect the parcel before paying.

Item damaged, faulty or not what you ordered? Refuse the parcel: you pay nothing.

Warranty

When an item has a warranty, its page gives it next to the word “Warranty”. Nothing there? Ask us on WhatsApp before ordering.

Exchange

For an exchange, ask us for the terms on WhatsApp before ordering.

A problem with an order?

Message us on WhatsApp with your order number (BS-…).